FOLLOW-UP CONSULT

Cancellation Policy

CANCELLATION OF APPOINTMENT If you would like to cancel or reschedule your appointment, please be sure to contact me directly. Any change to the appointment must be made 24 hours prior to the approved appointment time. If cancellation occurs after this window, client will be responsible for a $15 cancellation fee. CANCELLATION OF PROJECT If a project is terminated before services are fully completed, Kayla Kreates, reserves the right to retain the non-refundable deposit. If the client decides to cancel the service after the final design approval is complete, Kayla Kreates, has the right to retain any payments made up until that point. An attempt to resolve any issue that may arise during the course of the project will be made before issuing a refund.

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